NHTSA Complaint #11340863 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11340863
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	May 9, 2020
Date Filed	July 22, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I HAD BEEN USING OIL, HAD LOSS OF POWER, MPG TANKED, ENGINE VIBRATION, ENGINE IDLING ROUGH, JUST OVER ALL IT NOT RUNNING RIGHT. IT DIDN'T MATTER IF I WAS IDLING, DRIVING ON THE HIGHWAY OR CITY STREETS, THE PROBLEMS WHERE THERE. I HAD THE GDI SERVICE DONE, BUT THE PROBLEMS GOT WORSE. I THEN HAD THE PLUGS REPLACED, STILL DIDN'T FIX THE PROBLEM. I WENT TO GET IT DIAGNOSED AND THEY TOLD ME THE CATALYTIC CONVERTER WAS SEVERELY STOPPED UP AND THAT I SHOULD NOT BE DRIVING THE VEHICLE UNTIL IT IS FIXED.

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