NHTSA Complaint #11340859 — 2012 FORD E-450

TL* THE CONTACT OWNS A 2012 FORD E-450. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR LUG NUT LOOSENED CAUSING THE WHEEL HUB TO DETACH FROM THE VEHICLE. THE CONTACT STATED THAT THE WRONG TYPE OF WHEEL WAS INSTALLED ON THE VEHICLE. THE CONTACT STATED THAT AN ALUMINUM WHEEL WAS INSTALLED ON THE VEHICLE INSTEAD OF THE REQUIRED STEEL WHEEL. THE CONTACT STATED THAT VEHICLE SPECS CALLED FOR A HUB CENTRIC WHEEL. THE VEHICLE WAS TOWED TO AN RV CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE INCORRECT WHEEL BEING INSTALLED ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE WRONG STYLE WHEEL WAS INSTALLED ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *LN*JB*DT*JB