NHTSA Complaint #11340763 — 2019 HARLEY-DAVIDSON FLHT

TL* THE CONTACT OWNS A 2019 HARLEY DAVIDSON FLHT MOTORCYCLE. THE CONTACT STATED THAT THAT THE MOTORCYCLE SWING ARM WAS FACTORY TWISTED AND THE FRAME WAS OUT OF ALIGNMENT. THE CONTACT STATED THAT THE MOTORCYCLE DRIFTED TO THE LEFT WHILE RIDING. ADDITIONALLY, THE STEERING NECK AND STEERING HEAD WERE NOT IN ALIGNMENT WITH THE BACKBONE OF THE FRAME. THE CONTACT STATED THAT THE FRAME WAS NOT CENTERED. THE MOTOR CYCLE WAS TAKEN TO NEW ORLEANS HARLEY DAVIDSON (6015 AIRLINE DRIVE METAIRIE LA, 70003, (504) 736-9600 FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE MOTORCYCLE OPERATED AS DESIGNED. AN UNSTATED ADJUSTMENT WAS MADE TO THE FRONT END OF THE MOTORCYCLE HOWEVER, THE CONTACT WAS NOT CONVINCED THAT THE ADJUSTMENT WAS MADE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850. THE VIN WAS INVALID.