NHTSA Complaint #11340676 — 2018 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER NISSAN OF METAIRIE LOCATED AT 6636 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN OBJECT UNDERNEATH THE SEAT CAUSED THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE DEALER STATED THAT A COIN WALLET UNDERNEATH THE SEAT CAUSED THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN USED A SCAN TOOL TO CLEAR THE FAILURE AND RESET THE COMPUTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,955.*DT CONSUMER STATED FAILURE RECURRED SEVERAL TIMES BUT CONSUMER DID NOT TAKE IT TO THE DEALER LIGHT WENT OFF AFTER REBOOT.*JB