NHTSA Complaint #11340664 — 2020 TESLA MODEL S
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11340664 |
| Vehicle | 2020 TESLA MODEL S |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
AS I WAS DRIVING, SUDDENLY MY SPEEDOMETER DECIDED TO STOP WORKING AND SHOWED 0MPH. IT HAPPENED TO ME TWICE ON SEPARATE OCCASIONS. REBOOTING THE SYSTEM FIXED THE ISSUE. I SPOKE TO TESLA SERVICE CENTER AND THEY TOLD THEY FOUND A FIRMWARE PROBLEM (THE SERVICE MANAGER TOLD ME IT IS THE 1ST TIME HE SAW THIS ISSUE) AND EXPECT A FIX SOMETIME IN THE FUTURE. TO MY QUESTION IF SPEEDOMETER COULD STOP WORKING AGAIN, HE SAID "YES, THERE ARE NO GUARANTEES IN LIFE. THE PROBLEM WILL BE SOLVED WITH THE NEW FIRMWARE." TO MY QUESTION WHEN, HE SAID "I HAVE NO CLUE" I AM UPLOADING A PHOTO AND ALSO HAVE A VIDEO
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