NHTSA Complaint #11340640 — 2010 FORD TAURUS

TL* THE CONTACT OWNED A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. THE INTERIOR FILLED UP WITH SMOKE, THE CONTACT MANAGED TO GET OUT THE VEHICLE WHERE IN A FEW MOMENTS THE VEHICLE WENT UP IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE AND FIRE DEPARTMENT REPORT WAS MADE. PROGRESSIVE INSURANCE WAS CONTACTED, CAME OUT AND DEEMED THE VEHICLE A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.