NHTSA Complaint #11340529 — 2017 CHRYSLER PACIFICA

WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIND WOULD HIT US. THIS SILL HAPPEN WHEN STARTING FROM A STOPPED POSITION AND ALSO WHILE DRIVING ON CITY STREETS. THERE DEFINITELY NEEDS TO BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. VERY FRUSTRATING WHEN A DEALERSHIP TELLS YOU EVERYTHING IS FINE WHEN IT ISNT.