NHTSA Complaint #11340376 — 2015 MERCEDES-BENZ ML250

STEERING issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11340376
Vehicle 2015 MERCEDES-BENZ ML250
Component STEERING
Date of Incident
Date Filed
Mileage 78,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State KS

Consumer Description

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT WAS TOWING AN UNKNOWN TRAVEL TRAILER WHEN THE VEHICLE BEGAN TO DRIFT TO THE RIGHT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS UNABLE TO CONTROL THE VEHICLE AND DROVE INTO A DITCH. THE CONTACT STATED ALL 4 AIR BAGS DEPLOYED. THE CONTACT STATED HIS WIFE SUSTAINED A BRUISE FROM THE SEAT BELT BUT DID NOT SEEK ANY MEDICINAL ATTENTION. THE CONTACT STATED THE LOCAL FIRE DEPARTMENT AND TOW COMPANY WAS ABLE TO TAKE THE VEHICLE OUT OF THE DITCH. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

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