NHTSA Complaint #11340253 — 2013 TESLA MODEL S
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11340253 |
| Vehicle | 2013 TESLA MODEL S |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,487 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE IN EITHER FUNCTION OF STATIONARY AT TRAFFIC LIGHT, PARKED AT WORK OR HOME, AND WHILE IN MOTION DRIVING ON A ROAD TRIP. THE TOUCHSCREEN BLANKS OUT, FREEZES AND LOCKS OUT THE TOUCH SENSITIVE FUNCTIONS, THEN IN TURN ELIMINATES CLIMATE CONTROL. GPS MAPPING, BACK UP CAMERA, AND THE NEWEST ONE IS PIXELATING SECTIONS OF THE SCREEN LIKE A CABLE CONNECTION ISSUE... I REALLY DON'T KNOW ANYMORE. THE LOCAL SERVICE CENTER IS RESISTANT TO ADDRESS THESE ISSUES.. BUT THEY WERE OVERLY EXCITED TO PITCH SELLING ME THE UPGRADES SCREEN AND COMPUTER FOR $2500 ..THEN BOASTED THAT IT LOADS FASTER LIKE YOUR CELL PHONE. THEY CONTINUED WITH SAYING I WOULD HAVE 4G OR 4G LTE ..WHEN I UPGRADE. OF COURSE I REPLIED.. HOW ABOUT TESLA JUST MAKING THE SYSTEM THE CAR WAS BUILT WITH JUST WORK PROPERLY. I DONT LIKE BEING STRANDED AND WITH NO AC OPERATIONS UNTIL HARD RESTART/REBOOTING THE COMPUTERS THROUGH THE STEERING WHEEL SCROLL KNOBS AS A LAST HOPE.
Related Complaints for the 2013 TESLA MODEL S
Other ELECTRICAL SYSTEM Complaints
#11712888
On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...
#11712551
While charging my 2013 Tesla Model S, the vehicle experienced a charging system failure and would no longer charge. U...
#11708089
The screen abruptly shuts down and that is a safety hazard. Tesla has refused to fix this issue.
#11700490
November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11695532
The instrument panel went blank permanently posing a safety hazard due to loss of vehicle function status indicators...
Recent Complaints for the 2013 TESLA MODEL S
#11718480
UNKNOWN OR OTHER
I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lif...
#11712888
VEHICLE SPEED CONTROL
On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...
#11700490
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11700490
UNKNOWN OR OTHER
November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...
#11685191
POWER TRAIN
Premature HV Battery BMS Failure After Tesla Replacement – Safety Risk of Fire and Sudden Power Loss