NHTSA Complaint #11340220 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11340220
Vehicle	2015 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	July 10, 2020
Date Filed	July 19, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE INFORMATION SCREEN FAILED. THE CAR WAS STATIONARY. THERE IS NO CONTROL OF THE CAR'S SYSTEMS LIKE CHARGING BACK-UP CAMERA, HEAT, AC, SUSPENSION,LIGHTS OR ANY OTHER SYSTEMS. I WAS TOLD THAT THE MCU HAD REACHED IT'S "END OF LIFE" AND THE COMPUTER CAN ONLY BE OVER WRITTEN A CERTAIN NUMBER OF TIMES. ONLY TESLA OVER WRITES THE COMPUTER. THIS IS A DESIGN FLAW AND SHOULD BE RECALLED AND FIXED BY TESLA.

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