NHTSA Complaint #11340205 — 2016 FORD MUSTANG

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11340205
Vehicle	2016 FORD MUSTANG
Component	SEATS
Date of Incident	February 1, 2018
Date Filed	July 19, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.

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Other SEATS Complaints

#11628058 — November 30, 2024 — Smoke came up from under both seats within a few weeks of each other, found burned harness and plug at both heated/ c...

#11581254 — April 4, 2024 — Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the pas...

#11504217 — January 28, 2023 — While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an ...

#11455436 — March 6, 2022 — I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch ligh...

#11422857 — June 29, 2021 — Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is b...

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