NHTSA Complaint #11340027 — 2015 TESLA MODEL S

THE MEDIA CONTROL UNIT IN THE CAR IS EQUIPPED WITH A LOGGING CHIP THAT WILL CAUSE THE UNIT TO FAIL AFTER A SPECIFIC AMOUNT OF REWRITES. THIS IS TYPICAL FOR CARS AT OR NEAR 50,000 MILES. EVEN AFTER BEING REPLACED THE UNIT IS NOT WITHOUT FLAWS. THE SAME ISSUE IS LIKELY TO HAPPEN AGAIN IN THE SAME AMOUNT OF TIME AFTERWARDS. WITH THE MCU NOT OPERATIONAL THE CAR TAKES AN EXTENDED AMOUNT OF TIME TO BE ABLE TO DRIVE. ADDITIONALLY YOU LOSE ACCESS TO CLIMATE CONTROL, MUSIC OR MEDIA OF ANY KIND, NO ACCESS TO NAVIGATION, AND MANY OTHER SAFETY AND DRIVING OPTIONS THAT THE CAR IS SUPPOSED TO BE EQUIPPED WITH. THE UNIT IS ALSO SUSCEPTIBLE TO HEAT. MANY OF THESE UNITS HAVE BUBBLES ON THE SCREEN DUE TO USING SUBPAR GLUE THAT ADHERES THE LCD SCREEN TO ITS INTERNAL COMPONENTS. WHEN THE GLUE FAILS THE LIQUID INSIDE DRAINS OUT AND INTO THE INTERNAL AREA OF THE MCU. THE SAME IS TO BE SAID FOR THE INSTRUMENT CLUSTER SCREEN. BOTH SCREENS UTILIZE THE SAME POOR PERFORMING ADHESIVE. THE COMPANY SHOULD RECALL THESE UNITS AND REPLACE THEM WITH THE APPROPRIATE HARDWARE TO REPLACE THEM. I'M NOT SURE IF THE LIQUID IN THE SCREENS IS TOXIC OR NOT, BUT ON MY LAST VISIT TO THE SERVICE CENTER THEY TRIED TO CONVINCE ME TO CHANGE THE SCREEN OUT BECAUSE "YOU DON'T WANT TO BE BREATHING ANY OF THOSE FUMES". THIS RAISED AWARENESS THAT I COULD POTENTIALLY BE BREATHING IN TOXIC CHEMICALS WHILE SIMPLY DRIVING MY CAR.