NHTSA Complaint #11339891 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT ATTEMPTED TO SHIFT THE GEAR SHIFTER HOWEVER, THE GEAR SHIFTER CEASED. THE CONTACT STATED THAT THE VEHICLE WAS STILL ABLE TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AFTER WAITING FOR 45 MINUTES, AN INDEPENDENT MECHANIC WAS CONTACTED AND THE INDEPENDENT MECHANIC TURNED THE VEHICLE OFF. CLINTON FAMILY FORD OF ROCK HILL, INC LOCATED AT 1884 CANTERBURY GLEN LN, ROCK HILL, SC 29730, (803) 366-3181, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.