NHTSA Complaint #11339756 — 2016 MERCEDES-BENZ GLC300 SERVICE BRAKES

Complaint Details

ODI Number	11339756
Vehicle	2016 MERCEDES-BENZ GLC300
Component	SERVICE BRAKES
Date of Incident	January 1, 2020
Date Filed	July 16, 2020
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BRAKES SCREECH LOUDLY WHEN IN REVERSE CAUSING NOISE DISTURBANCE AND CONCERN ABOUT POSSIBLE SAFETY ISSUE. THIS HAS BEEN AN ON-GOING PROBLEM FOR SEVERAL MONTHS AND IS GETTING PROGRESSIVELY WORSE. APPARENTLY, THIS DEFECT WITH BRAKES IS WELL KNOWN TO MERCEDES-BENZ BUT THEY HAVE NOT ISSUED A PROPER FIX OR RECALL FOR THE PROBLEM. VEHICLE PURCHASED PRE-OWNED FROM MERCEDES-BENZ DEALERSHIP IN WALNUT CREEK IN 2018.

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