NHTSA Complaint #11339549 — 2017 FORD F-150

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN AND THAT THE LUG TOOL WAS UNABLE TO FIT THE LUG NUTS. THE CONTACT WAS CONCERNED THAT REMOVING A WHEEL IN THE EVENT OF A PUNCTURE WOULD BE IMPOSSIBLE TO ACHIEVE. THE VEHICLE WAS TAKEN TO MILLS MOTOR, INC LOCATED AT 14858 DELLWOOD DR N, BAXTER, MN 56425, BUT WAS REJECTED TO BE SERVICED, DUE TO THE CORROSION ON THE LUG NUTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.