NHTSA Complaint #11339545 — 2016 BMW 528I

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11339545
Vehicle 2016 BMW 528I
Component SUSPENSION
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED

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