NHTSA Complaint #11339381 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11339381 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
ON 7-09-2020, WHILE MAKING A TURN ON A COUNTY ROAD DOING APPROXIMATELY 4 MPHS, MY STEERING LOCKED UP AND BUT BRAKES MALFUNCTIONING CAUSING MY VEHICLE TO GO OFF ROADWAYINTO INTO A FIELD. THE STEERING WHEEL WHILE TURNING CAUSED A HORRIBLE SCREECH AND WAS HARD TO TURN. AFTERWARDS WHEN I WAS STOPPED TWO WARNING LIGHT CAME ON DEALING WITH THE TRACTION CONTROL . ALSO MY TURN SIGNALS STOPPED WORKING. GOING SLOWLY AND CAREFULLY I WAS ABLE TO GET HOME. THIS WAS APPROXIMATELY 10:30 P.M. AND A DISTANCE OF 10 MILES. I USED MY CODE READER AND A CODE OF P 135 OR 6 CAME UP. THE VEHICLE IS BEING REPAIRED AT WALDORF FORD ON 7-14-2020 . [XXX] IS THE SERVICE WRITER WHO CALLED ME [XXX] .AT WALDORF FORD AND AFFIRMED IT WAS THE RACK N PINON. I READ ON VARIOUS ON LINE SOURCES THAT THE RACK N PINON WAS THE CAUSE WITH THE SAME SIDE EFFECTS. THIS PART WAS RECALLED FOR THE FOLLOWING YEARS: 2011,12,13,15,16 AND 2017 . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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