NHTSA Complaint #11339364 — 2017 CHEVROLET COLORADO

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11339364
Vehicle 2017 CHEVROLET COLORADO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 38,515 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME

Related Complaints for the 2017 CHEVROLET COLORADO

Other ELECTRICAL SYSTEM Complaints

#11718116 Infotainment system will start changing on the screen to navigation and also on the odometer screen to audio settings...
#11701722 October 2025----problem with 2017 Chevrolet Colorado WT with 2.5L engine and 6 speed automatic. It has 57,000 miles...
#11692684 Intermittent loss of power. Power returns when wiggling the battery
#11692686 Stabilitrak error intermittently while driving accompanied by loss of power steering and electrical
#11692690 Stabilitrek error popped up and traction control lights came on and there was a sudden (brief) loss of electrical pow...

Recent Complaints for the 2017 CHEVROLET COLORADO

#11718200 UNKNOWN OR OTHER The heating blend door broke making the heater unusable. I cant defrost/defog my windows to see in February in New yo...
#11718200 VISIBILITY/WIPER The heating blend door broke making the heater unusable. I cant defrost/defog my windows to see in February in New yo...
#11718116 UNKNOWN OR OTHER Infotainment system will start changing on the screen to navigation and also on the odometer screen to audio settings...
#11717982 POWER TRAIN *Transmission wiring harness - Not avail for inspection since it has been repaired *Repaired before complete failure...
#11714196 ENGINE AND ENGINE COOLING The contact owns a 2017 Chevrolet Colorado. The contact stated that while driving on several occasions at various spe...
Check any vehicle history by VIN - Free vehicle history report