NHTSA Complaint #11338890 — 2016 CHEVROLET VOLT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11338890
Vehicle	2016 CHEVROLET VOLT
Component	UNKNOWN OR OTHER
Date of Incident	June 1, 2020
Date Filed	July 12, 2020
Mileage	42,090 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN I PRESS THE POWER BUTTON TO TURN OFF THE CAR, IT WON'T SHUT OFF. A MESSAGE ON THE DASH SAYS I MUST "SHIFT TO PARK". OF COURSE, I'VE ALREADY SHIFTED INTO PARK. IF I PUT THE SHIFTER BACK INTO THE "L" POSITION SEVERAL TIMES, EVENTUALLY IT WILL SHUT OFF. THIS PROBLEM IS GETTING WORSE BY THE DAY. NOW I NEED TO REPEAT THIS PROCESS OF SHIFTING BACK AND FORTH MANY MANY TIMES TO GET IT TO SHUT OFF. THIS IS THE 2ND TIME IT HAPPENS TO THIS CAR. GM REPLACED THE SHIFT ASSEMBLY ONE YEAR AFTER I PURCHASED THE CAR TO FIX THIS EXACT SAME PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED.

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