NHTSA Complaint #11338854 — 2013 TESLA MODEL S

MCU (CENTER SCREEN) FAILED IN MY 2013 MODEL S. I RETURNED TO THE CAR AFTER IT WAS PARKED ALL DAY IN AN OUTDOOR PARKING LOT AT WORK AND IT WOULD NOT TURN ON. REBOOTING, OTHER TROUBLESHOOTING DID NOT REMEDY. AS A RESULT OF MCU FAILURE, TURN SIGNALS DID NOT WORK (EXTERIOR TURN SIGNALS AND AUDIBLE INDICATION OF TURN SIGNALS), AIR SUSPENSION COULD NOT BE ADJUSTED, CLIMATE CONTROL COULD NOT BE ADJUSTED, HEADLIGHTS COULD NOT BE MANUALLY CONTROLLED, STEERING SETTINGS COULD NOT BE ADJUSTED, CHARGE LEVEL COULD NOT BE ADJUSTED, MEDIA/ENTERTAINMENT COULD NOT BE USED, BACKUP CAMERA COULD NOT BE VIEWED IN ADDITION TO OTHER FUNCTIONALITY FOR THE CAR. LEADING UP TO THE COMPLETE FAILURE OF THE UNIT, THE MCU WOULD OCCASIONALLY REBOOT ITSELF DURING DRIVING CAUSING LOSS OF TURN SIGNALS AND CHANGE IN STEERING DYNAMICS.