NHTSA Complaint #11338780 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11338780
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 11, 2020
Date Filed	July 11, 2020
Mileage	77,786 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

STEERING ASSIST FAULT FAILURE. WHEEL WILL NOT WORK THE WHEEL IS EXTREMELY HARD TO MOVE. CAR WAS STATIONARY IN MY PARKING LOT AT HOME, BUT WILL NOT WORK. IT HAS DONE THIS WHILE ON A HIGHWAY AS WELL, THE STEERING ASSIST FAULT OR FAILURE CAME ON AND I HAD ALL I COULD TO PULL OVER BECAUSE THE WHEEL WAS EXTREMELY HARD TO MOVE. USED CAR DEALER DID NOT INFORM ME OF THIS ISSUE WHEN I BOUGHT IT IN FEBRUARY 2020.

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