NHTSA Complaint #11338405 — 2015 MERCEDES-BENZ E250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11338405
Vehicle 2015 MERCEDES-BENZ E250
Component ENGINE
Date of Incident
Date Filed
Mileage 79,537 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. THE CONTACT STATED THAT WHILE VEHICLE WAS STOPPED, THE DEALER BECAME AWARE THAT THE WIRES LEADING UP TO THE ECU WAS STRIPPED OF THE PLASTIC SHIELDING AND DETACHED FROM THE ECU. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH LOCATED AT 4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STRIPPED WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,537. *LN*JB

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