NHTSA Complaint #11338290 — 2015 FORD ESCAPE

AFTER ONLY 83,000 MILES, MY 2015 FORD ESCAPE TRANSMISSION HAS COMPLETELY FAILED. I WAS DRIVING ON A TWO-LANE STATE HIGHWAY WENT I FELT A JERKING MOTION. THE CAR EVENTUALLY LOST ALL POWER AND STALLED. I RESTARTED IT IN THE MIDDLE OF THE ROAD AND IT STARTED BUT REVVED INTENSELY. THANKFULLY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD AND TURN ON MY HAZARD LIGHTS. THE CAR THEN REVVED WHEN I PRESSED THE ACCELERATOR. I COULD NOT GET IT TO GO INTO REVERSE OR HIGHER GEARS. I TURNED IT OFF AND ON HOPING IT WOULD RESET. EVENTUALLY I GOT IT TOWED TO MY LOCAL FORD DEALERSHIP. I AM A CONSERVATIVE DRIVER WHO KEEPS HIS MAINTENANCE UP TO DATE. NO SPEEDING TICKETS. NO DRIVING IN HARSH CONDITIONS. CAR IS IN EXCELLENT SHAPE. BUT WITH NO WARNING, THE TRANSMISSION SIMPLY "WENT OUT." KOONS FORD IN BALTIMORE JUST QUOTED ME $5,250 FOR A NEW TRANSMISSION - JUST THE TRANSMISSION NOT LABOR. ADD ANOTHER $1,500 IN LABOR AND I AM AT CLOSE TO $7,000 FOR A CAR WITH 83,000 MILES ON IT. I'LL BE BUYING HONDAS FROM NOW ON. I SHOULD NEVER HAVE SWITCHED. MY TWO HONDA ACCORDS EACH WENT 200,000+ MILES AND MY 2007 PILOT IS AT 195,000. LESSON LEARNED THE HARD WAY.