NHTSA Complaint #11338227 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11338227
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	June 12, 2020
Date Filed	July 8, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS ON A HIGHWAY INTERCHANGE GOING AROUND A LOOP APPROXIMATELY 30 MPH WHEN MY POWER STEERING ASSIST CUTOUT. THE POWER ASSIST FAULT AND THE SERVICE ADVANCETRAC WARNINGS SHOWED ON THE DASH. AS I CAME TO THE END OF THE TURN I NEARLY OVERSTEERED DUE TO THE POWER STEERING CUT OUT. I CONTACTED FORD ABOUT IT SINCE IT IS A KNOWN ISSUE THAT HAS BEEN RECALLED ON MANY OF THE 2011-2013 FUSIONS. NO RECALL WAS EVER ISSUED TO MY CAR, EVEN THOUGH IT WAS AFFECTED BY THIS ISSUE.

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