NHTSA Complaint #11338140 — 2009 BMW X6

I TOOK MY 2009 BMW X6 TO THE BMW DEALER, ADVANTAGE BMW MIDTOWN (HOUSTON, TEXAS) FOR SUSPECTED OIL LEAK AND EXCESSIVE WHITE SMOKE COMING FROM BOTH EXHAUST PIPES. I REQUESTED MULTI-POINT INSPECTION INCLUDING THE ENGINE. THE COMPLETE MULTI-POINT INSPECTION RESULTS ALONG WITH FINDINGS AND AN ESTIMATE CAN BE FOUND IN THE ATTACHED REPORT. WHICH INCLUDE: REPLACE VALVE SEALS, OIL RETURN COVER AND REAR MAIN SEAL (VALVE SEAL LEAKING AND MULTIPLE OIL LEAKS) REPLACE UPPER OIL PAN GASKET (UPPER OIL PAN GASKET LEAKING) REPLACE BULKHEAD COVERS (BULKHEAD COVERS COMING APART) REPLACE BOTH POST CAT O2 SENSORS (FAULTS STORED FOR POST-CAT O2 SENSORS) SPOKE WITH/COMMUNICATED WITH BMW SERVICE ADVISOR REP, BMW MIDTOWN (HOUSTON, TEXAS) REGARDING N63 ENGINE: VALVE SEAL REPLACEMENT " MANUFACTURER COMMUNICATIONS' LOCATED IN THE NHTSA WEBSITE: COMPONENTS: ENGINE NHTSA ID NUMBER: 10149960 MANUFACTURER COMMUNICATION NUMBER: B110815 MY CAR LISTESTED UNDER THIS CATAGOLRY AND ALL OTHER N63 ENGINE PROBLEMS (CASES). BMW SERVICE ADVISOR REP SAID ALREADY COMMUNICATE WITH BMW USA AND THE THEY TOLD HIM IM NOT QUALIFIED SINCE MY CAR IS 2009 OVER 10 OLD. NEXT MORNING, I CALLED BMW RECALL HOTLINE AT (800) 525-7417 AND THE EXCUTIVE OFFICES THEY TOLD ME THE SAME THING. MY CAR HAS 58243 MILES. THANK YOU