NHTSA Complaint #11337978 — 2010 FORD FUSION

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11337978
Vehicle	2010 FORD FUSION
Component	AIR BAGS
Date of Incident	August 27, 2019
Date Filed	July 7, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I'VE CONTACTED EMPIRE FORD OF ABINGDON VIRGINIA TWICE BY PHONE: ONCE ON AUGUST 27TH AND AGAIN ON AUGUST 28TH 2019, AND WENT IN PERSON TO THE DEALERSHIP ON THE 25TH OF SEPTEMBER 2019 AND PHYSICAL HANDED THEM MY VEHICLE REGISTRATION TO GET THIS RECALL TAKEN CARE OF. AS OF YET, JULY 2020, I HAVE HAD NO HELP GETTING MY RECALL FIX, AND YET, FORD CONTINUES TO FLOOD MY MAIL BOX WITH 'URGENT RECALL' MAIL. EITHER THIS IS NOT AN URGENT RECALL OR FORD MOTOR COMPANY DOES NOT CARE ABOUT MY SAFETY; OR MAYBE THE DEALERSHIP IN GENERAL DOES NOT CARE ABOUT MY SAFETY. PLEASE ADVISE, OR AT LEAST GET FORD MOTOR COMPANY TO STOP THE HARASSING RECALL MAIL.THANKS

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