NHTSA Complaint #11337770 — 2017 KIA SORENTO

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED WITH THE HEADLAMP SWITCH IN THE AUTO POSITION. THE TURN SIGNALS WERE ALSO INOPERABLE. THE CONTACT STATED THAT HEADLIGHT SUGGESTED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE HEADLAMPS OPERATED AS DESIGNED WITH THE HEADLAMP SWITCH IN THE ON POSITION. THE VEHICLE WAS TAKEN TO GREENWAY KIA WEST LOCATED AT (8701 E COLONIAL DR, ORLANDO, FL 32817) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.