NHTSA Complaint #11337533 — 2017 FORD F-150

THE F-150 WAS SITTING IN THE DRIVEWAY AND I NOTICED THAT THE REAR WINDOW WAS IN THE PROCESS OF SHATTERING AND FALLING OUT. THERE WAS A BULGE ON THE DRIVERS SIDE AND GLASS HAD FALLEN OFF THE EDGE ABOUT THREE QUARTERS OF THE WAY AROUND THE WINDOW. TEMPERATURE WAS 88 WITH CLOUDS AND THE TRUCK WAS IN THE SHADE. I OPENED THE PASSENGER REAR DOOR AND THE COMPLETE REAR WINDOW, EXCEPT THE SLIDING WINDOW(ELECTRICALLY OPERATED) WAS COMPLETELY SHATTERED. AS I SHUT THE REAR DOOR, GLASS STARTED FALLING OUT OF THE BULGED AREA, I CALLED ALL STAR FORD IN KILGORE, TX, WHO SOLD THE TRUCK TO ME AND THEY WERE NO HELP. I HAD THE EXTENDED WARRENTY, BUT GLASS IS NOT COVERED.