NHTSA Complaint #11337357 — 2015 TESLA MODEL S

IN 2018 TESLA NOTIFIED ME OF NEEDING TO INSPECT AND REPLACE 5 BOLTS SECURING MY STEERING BOX AND POWER STEERING UNITS. THEY DID THAT AND LEFT. I HAD SERIOUS MEDICAL ISSUES, SO MY TESLA MODEL S HAD ONLY 7,590 MILES. IN 2020 WITHIN JUST A FEW MILES BUT NEARLY 2 YEARS FROM THAT 5-BOLT REPLACEMENT, I WAS DRIVING ON I89 TOWARDS A TESLA SUPERCHARGER, I FELT THE CAR WAS WANDERING EVER SO SLIGHTLY WITHIN MY LANE, SO I WAS UNEASY, BUT ATTRIBUTED IT TO MY 4 STUDDED SWEDISH SNOW TIRES. ARRIVING AT THE SUPERCHARGER, NOTICED MUCH STEERING EFFORT TO BACK INTO CHARGING POSITION. WHEN LEAVING, IT HAD MORE EFFORT TO STEER, AND IT DIDN'T BOTHER ME MUCH ONCE I WAS ROLLING ALONG. SAME WANDERING PROBLEM ON THE INTERSTATE. LOOKED ON THE INTERNET AND FOUND THE 38 PAGE SERVICE BULLETIN FROM TESLA. #SB-18-32-002 R1 SEVERAL TIMES IN IT TESLA WARNED THAT IF AT ANY POINT MORE THAN 1 BOLT IS REMOVED AT A TIME, THE STEERING BOX MUST BE REPLACED. THEY DID NOT ELABORATE AS TO WHY. IT SEEMS NOW WE KNOW. ANOTHER ISSUE I MENTIONED TO ELECTRIFIED GARAGE IN SEABROOK, NH IS THE REAR OF THE CAR SETTLES DOWN TO NEARLY TOUCHING THE REAR WHEELS OVERNIGHT. I SUSPECTED AN AIR LEAK AND THEY REPORTED THAT I NEEDED TWO REAR AIR SHOCK ASSEMBLIES AND A NEW STEERING BOX. THEY SAID TESLA OFFERED NO REAR SHOCK REBUILD KIT CONTAINING NEW IMPROVED SEALS. I AM IN SHOCK OVER BOTH THESE PROBLEMS AT 7,600 MILES AND SENT 2 EMAIL LETTERS OFF TO TESLA, AND NO REPLY FROM EITHER LETTER. PERHAPS THE NHTSA SEES THIS AS A REPEATING ISSUE ON LOW MILEAGE 2015 TESLA MODEL S P85D ELECTRIC CARS? MY 2015 TESLA IS STILL SITTING AT THE ELECTRIFIED GARAGE 10 DOWS LANE - SEABROOK, NH 03847 AFTER ALMOST 7 WEEKS. I LOVE THE SAFETY ASPECTS OF THE MODEL S, BUT AFTER STRUGGLING OVER THE PAIN OF POOR ENGINEERING & SUPPLIER PROBLEMS, I AM LOOKING ELSEWHERE UNTIL THEY WORK OUT THE BUGS. SB-18-32-002 R1 ATTACHED.