NHTSA Complaint #11337342 — 2015 TESLA MODEL S

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11337342
Vehicle	2015 TESLA MODEL S
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 12, 2020
Date Filed	July 3, 2020
Mileage	52,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

NOTICED THAT THE DISPLAY ON MY TESLA MODEL S NOT WORKING AS I PULLED MY CAR OUT OF THE DRIVEWAY. TRIED REBOOTING BUT SCREEN DID NOT COME UP. WAS ABLE TO DRIVE THE VEHICLE TO TESLA SERVICE CENTER THOUGH IT FELT A LITTLE UNSAFE AS MANY OF THE CONTROLS ARE ON THE DISPLAY. AFTER DIAGNOSIS, TESLA SERVICE ADVISOR TOLD ME THAT THE MCU FOR MY MODEL S HAS FAILED AND NEEDS TO BE REPLACED. I PAID ~$2000 FOR A NEW MCU. AFTER READING RECENT ARTICLE ON SIMILAR FAILURES REPORTED BY OTHER TESLA MODEL S OWNERS, DECIDED TO REPORT THIS AS FAILURE OF THE DISPLAY UNIT WHILE DRIVING CAN BE A SAFETY RISK. *TR

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