NHTSA Complaint #11331908 — 2016 LAND ROVER DISCOVERY SPORT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11331908
Vehicle	2016 LAND ROVER DISCOVERY SPORT
Component	STRUCTURE:BODY
Date of Incident	June 6, 2020
Date Filed	July 1, 2020
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN USING KEYLESS ENTRY, WALKING UP TO DOOR AND OPENING WITHOUT UNLOCKING, THE DOOR LATCH WON'T HOLD CLOSED. CAUSING THE DOOR TO SWING FREELY. I'VE HAD TO TRY TO LOCK AND UNLOCK OR START AND TURN OFF MY TRUCK. AFTER 15-30 MIN, IT WILL USUALLY LATCH. BUT THERE'S NO CONCRETE REMEDY. THE FIRST TIME IT HAPPENED I DIDN'T REALIZE IT. TAKING A RIGHT HAND TURN AND MY DOOR FLEW OPEN. IT'S SUPER DANGEROUS! THE FIRST TIME IT HAPPENED WAS JUNE 6TH. THIS HAS HAPPENED ABOUT 4 TIMES IN THE PAST MONTH. AFTER RESEARCHING THE ISSUE, I'VE FOUND THAT THIS IS COMMON IN RANGE ROVERS. LAND ROVER HASN'T BEEN A HELP. YOU CAN'T GET THROUGH TO THEIR MAIN OFFICE. THE LOCAL DEALERSHIP WANTS TO CHARGE ME FOR DIAGNOSTIC FEES AND REPAIRS.

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