NHTSA Complaint #11331845 — 2014 FORD F-150

I PURCHASED THIS VEHICLE FEBRUARY 2020 FROM SNYDER MOTORS-BOZEMAN, AND DROVE IT FROM APPROXIMATELY 107K TO 110K MILES WITH NO ISSUES. THIS VEHICLE FIRST PERFORMED THIS MAJOR SAFETY ISSUE ON APPROXIMATELY MAY 10TH, 2020. I WAS ATTEMPTING TO PASS A VEHICLE ON THE TWO-LANE MONTANA HIGHWAY FROM NORRIS, MT TO FOUR CORNERS, MT. I QUICKLY ACCELERATED FROM 65MPH TO 80MPH AND PASSED THEM IN THE LEFT LANE DURING A PASSABLE STRETCH. JUST AS I HAD ALMOST FINISHED PASSING, I NOTICED THE LIGHT THAT INDICATES MY MODE OF DRIVE (PARK, NEUTRAL, REVERSE, ETC.) FLICKER VERY QUICKLY AND ERRATICALLY BETWEEN THE DIFFERENT DRIVE MODES. WHEN THE LIGHT FIRST HIT THE REVERSE POSITION, IT VIOLENTLY SHOOK THE VEHICLE WITH ME AND MY TWO GOOD FRIENDS WITHIN. I THEN LOST ALL CONTROL OF THE VEHICLE'S POWER AS IF IT HAD SHIFTED ITSELF INTO NEUTRAL. I WAS THEN FORCED TO VERY QUICKLY BRAKE AND GET BACK INTO MY LANE AS I HAD NO POWER AND ANOTHER VEHICLE CAME AROUND A TURN IN THE PASSING LANE AND APPROACHED TOWARDS US. I HAD TO SHUT THE VEHICLE OFF BRIEFLY TO REGAIN CONTROL, AND THEN HAD TO GET ON THE HIGHWAY. THE TRUCK THEN PERFORMED THE ISSUE AGAIN WHILE GOING UP A STEEP HILL DESPITE SLOWING TO 60MPH. I HAVE SINCE HAD THE VEHICLE PERFORM THE ISSUE A MYRIAD OF TIMES, USUALLY DUE TO HILLS GOING 30-40 MPH SINCE I'VE HAD TO AVOID HIGHWAYS. EACH TIME, I AM SINCERELY SCARED FOR MY LIFE AND WELL BEING. I TOOK IT INTO BOZEMAN FORD FROM 6/22/20 TO 6/29/20 AFTER FIRST TAKING THE VEHICLE TO FOSTER'S MASTERTECH AND HAVING THEM REPLICATE THE ISSUE AND AGREE IT IS A SAFETY CONCERN. I WAS ABLE TO REPLICATE THE ISSUE WITH A BOZEMAN FORD TECH AND HE ALSO AGREED THAT IT WAS A SCARY EXPERIENCE AND STATED THIS TO A SERVICE REP. FORD REPLACED THE MOLDED LEAD FRAME, BUT TO NO AVAIL AS THE TRUCK PERFORMED THE ISSUE AGAIN THAT DAY. IT IS NOW BACK WITH BOZEMAN FORD, ATTACHED ARE MY DOCUMENTS FROM THE INITIAL SERVICE. *TR