NHTSA Complaint #11331740 — 2008 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE SAFETY ANTI-LOCK WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED HOWEVER, THE CONTACT WAS THEN UNABLE TO TURN OFF THE VEHICLE OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT WITH EXTRA EFFORT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. SUNTRUP VOLKSWAGEN LOCATED AT 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 167,000.