NHTSA Complaint #11331737 — 2018 SUBARU IMPREZA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11331737
Vehicle	2018 SUBARU IMPREZA
Component	VISIBILITY/WIPER
Date of Incident	September 17, 2018
Date Filed	June 30, 2020
Mileage	1,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WITH THE CALL BEING LESS THAN 2-MONTHS OLD AND UNDER 2K MI. THE WINDSCREEN WAS STRUCK WITH A SMALL ROCK JUST BELOW THE DRIVERS WIPER BLADE. I WAS PROCEEDING FROM A FULL STOP AND THE OPPOSING CAR WAS STOPPING AT AN INTERSECTION, SPEED WAS UNDER 25-MPH. THE WINDSCREEN CRACKED OVER 12-IN. FROM A VERY LOW VELOCITY IMPACT. I NOW HAVE TO PAY $500 OUT OF POCKET TO REPLACE THE GLASS (AFTERMARKET, OEM IS OVER $800) TO PASS STATE INSPECTION. THIS IS THE SAME PROBLEM AS WITH OTHER SUBARUS WITH INFERIOR WINDSCREENS CRACKING.

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