NHTSA Complaint #11331362 — 2015 ACURA MDX

WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WAY TO DIAGNOSE PROBLEM WITH VEHICLE. IT APPEARS TO BE A PRODUCT QUALITY ISSUE IN MANUFACTURING. THE CAR IS 5 YEARS OLD AND HAS 70,000 MILES. ALL SIGNS SHOWED THAT IT HAS BEEN TAKEN CARE OF BY PREVIOUS OWNER AND NOW BY ME. I HAVE HAD IT FOR ABOUT YEAR WHEN IT HAD 65000 MILE. AT THIS STAGE OF ITS LIFE, IT SHOULD NOT NEED AXLES REPLACED. IF THIS WAS A GM CAR, I'D SAID THAT'S PROBABLY TRUE BUT THIS IS AN ACURA WE ARE TALKING ABOUT. THE CAR HAS NOT EVEN BEEN BROKEN INTO AT THIS MILEAGE.