NHTSA Complaint #11331247 — 2018 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11331247
Vehicle	2018 AUDI Q5
Component	ELECTRICAL SYSTEM
Date of Incident	September 20, 2019
Date Filed	June 27, 2020
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

NAVIGATION LOCKS UP, DRIVER COCKPIT AND DASH SCREEN SHUTS DOWN WHEN CARPLAY IS ACTIVATED. AT TIME THE CAR DOESN'T RECOGNIZE CARPLAY. ADDITIONALLY THE VOLUME CONTROL WILL ONLY INCREASE AND NOT DECREASE VOLUME. SOMETIMES IT SAYS SPEECH RECOGNITION NOT RECOGNIZED WHEN ADJUSTING VOLUME. HAS NOT RESOLVED FOR THE 10 MONTHS I HAVE OWNED THE CAR. *TR

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