NHTSA Complaint #11331129 — 2003 MERCEDES BENZ E320 AIR BAGS

Complaint Details

ODI Number	11331129
Vehicle	2003 MERCEDES BENZ E320
Component	AIR BAGS
Date of Incident	March 15, 2020
Date Filed	June 26, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT HIT A POT HOLE WHICH CAUSED THE PASSENGER'S SIDE FRONTAL AIR BAG TO DEPLOY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT SPOKE WITH MERCEDES-BENZ OF ATLANTA SOUTH (3775 ROYAL S PKWY, ATLANTA, GA 30349) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF CONSUMER STATED SINCE THE INCIDENT, MANUFACTURE SENT A LETTER STATING THERE WAS A RECALL WITH THE AIRBAGS.*JB

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