NHTSA Complaint #11330868 — 2014 CADILLAC CTS

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11330868
Vehicle	2014 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2020
Date Filed	June 25, 2020
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

CADILLAC CUE SCREEN CRACKING, CREATING A SPIDER WEB APPEARANCE ON THE SCREEN. CAR WAS STATIONARY IN DRIVE WAY ALL DAY AND NIGHT. WHEN I WANT TO DRIVE IT THE NEXT MORNING THE CRACK APPEARED ON CUE SYSTEM. NO ONE HAD USED OUR TOUCH THE SCREEN DURING THAT TIME. OVER THE NEXT COUPLE OF DAYS THE SPIDER WEB KEPT SPREADING. IT'S IMPOSSIBLE TO SEE THE ANYTHING ON THE LEFT SIDE OF THE BACKUP CAMERA. GPS IS DIFFICULT TO READ ON LEFT SIDE . *TR

Related Complaints for the 2014 CADILLAC CTS

Other ELECTRICAL SYSTEM Complaints

#11430553 — August 25, 2021 — ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE)...

#11282449 — November 26, 2019 — WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON...

#11281752 — November 22, 2019 — TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE'S CUE SCREEN, WHICH WAS THE MAIN CONTRO...

#11151461 — November 14, 2018 — THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK.

#11052242 — December 4, 2017 — TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. IN ADDITION, THE INST...

Recent Complaints for the 2014 CADILLAC CTS

#11716449 — POWER TRAIN — February 7, 2026 — My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not i...

#11709498 — POWER TRAIN — January 7, 2026 — The contact owns a 2014 Cadillac CTS. The contact was informed of NHTSA Campaign Number: 20V038000 (Power Train). The...

#11689733 — POWER TRAIN — September 25, 2025 — I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in...

#11689733 — UNKNOWN OR OTHER — September 25, 2025 — I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in...

#11684317 — POWER TRAIN — September 1, 2025 — own a 2014 Cadillac CTS (VIN: [XXX] ) that was serviced under GM Recall N192279370 for rear axle differential seizing...