NHTSA Complaint #11330844 — 2015 TESLA MODEL S
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11330844 |
| Vehicle | 2015 TESLA MODEL S |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I RECENTLY PURCHASED A USED 2015 MODEL S DIRECTLY FROM TESLA. UPON RECEIVING THE VEHICLE, I NOTICED THAT THE MUSIC PLAYER REPEATS SONGS EVEN THOUGH IT IS SET TO PLAY A PLAYLIST, THE LTE CONNECTION IS VERY WEAK REGARDLESS OF LOCATION, I COULD NOT USE THE TESLA APP TO REMOTELY CONTROL THE CAR, AND VARIOUS ISSUES WITH THE USER INTERFACE REQUIRING A FULL REBOOT OF THE MAIN CLUSTER THIS OCCURS RANDOMLY, SOMETIMES WHEN DRIVING WHILE OTHER TIMES STATIONARY. TESLA HAS ALREADY TROUBLESHOOTED THE ISSUES AND EVEN SENT A SOFTWARE UPDATE YET THE ISSUES REMAIN. *TR
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