NHTSA Complaint #11330823 — 2012 KIA OPTIMA

FIRST, I WAS ON IN A ROAD TRIP TO ARIZONA FROM SOUTH CAROLINA. SUDDENLY MY CAR BEGAN TO MAKE A CLICKING NOISE AND SMELLED LIKE OIL WHILE DRIVING THROUGH A PARKING LOT AND LOST ACCELERATION WHILE DRIVING THROUGH AN INTERSECTION. TOOK IT TO KIA AND THEY TOLD ME IT NEEDED MORE OIL WHEN MY LIGHT NEVER CAME ON AND I STILL HAD 1000MI LEFT UNTIL MY NEXT OIL CHANGE. SO THEY PERFORMED THE OIL CHANGE AFTER GETTING IT TOWED THERE AND HAVING TO THEN COME BACK FOR IT (4 DAYS AFTER GETTING IT TOWED THERE). AFTER THAT, WE TRIED ONCE AGAIN TO GO TO ARIZONA AND ABOUT HALF WAY THERE GOING ABOUT 73MPH ON THE HIGHWAY, MY CAR MADE A LOUD BOOM NOISE, SAW LOTS OF SMOKE COMING FROM THE FRONT, AND COMPLETE LOSS OF ACCELERATION. HUSBAND'S STEP DAD CHECKED THE OIL AND IT WAS COMPLETELY GONE. WE WENT TO GRAB MORE OIL AND WHEN WE POURED IT THROUGH, IT WENT STRAIGHT TO THE BOTTOM. AFTER HOURS OF TRYING TO GET IT ON THE BACK OF OUR OTHER TRUCK TRAVELING WITH US WE FINALLY GOT IT TO A KIA AND THEIR SERVICE DEPARTMENT WAS CLOSED. LONG STORY SHORT, WE RENTED A BETTER TRUCK FOR $480 TO HAUL MY CAR BACK TO ARIZONA. I AM VERY FRUSTRATED AND UPSET. MY CAR IS NOW AT A KIA IN TEMPE, AZ AND THEY TOLD ME IT'S NOT APART OF THE ENGINE RECALL CLASS ACTION LAWSUIT EVEN THOUGH AN ATTORNEY TOLD ME IT WAS. *TR