NHTSA Complaint #11330752 — 2010 HYUNDAI SONATA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11330752
Vehicle	2010 HYUNDAI SONATA
Component	STRUCTURE:BODY
Date of Incident	March 18, 2016
Date Filed	June 25, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I PURCHASED THE CAR IN FEBRUARY 2016 AND ALMOST IMMEDIATELY 1 DOOR HANDLE CAME OFF, SINCE THEN I HAVE HAD 1 MORE TO COME OFF AND 1 IS JUST HANGING ON SO I DO NOT TOUCH IT. UNFORTUNATELY THAT IS THE DRIVER'S SIDE DOOR. I AM CONSTANTLY CLIMBING OVER MY SEATS OR ATTEMPTING TO OPEN FROM ANOTHER DOOR JUST TO GET INSIDE THE VEHICLE. THIS IS TOTALLY UNACCEPTABLE AND ESPECIALLY FRUSTRATING WHEN I HAVE MY GRANDCHILDREN CAR SEATS IN THE BACK. I CAN NOT AFFORD TO KEEP REPLACING DOOR HANDLES AND THE ONLY ONES AVAILABLE DO NOT MATCH CAR COLOR. AFTER SEARCHING I SEE THAT THIS WAS A PROBLEM BEFORE I PURCHASED MY CAR. I CAN NOT HONESTLY RECOMMEND THIS VEHICLE TO ANYONE FOR THE FACT THAT YOU NEED TO BE ABLE TO GET INSIDE JUST TO TEST DRIVE AND THE DOOR HANDLE MIGHT POSSIBLY COME OFF. THE CAR RUNS FINE BUT I WOULD LIKE IMMEDIATE REPLACEMENTS FOR DOOR HANDLES SO THAT I CAN GET INSIDE THE CAR CORRECTLY AND WITHOUT HAVING TO CLIMB OVER OTHER SEATS ESPECIALLY IN THE RAIN. *TR

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