NHTSA Complaint #11330715 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11330715
Vehicle 2013 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

OCCASIONALLY, THE VEHICLE CENTER DISPLAY HAS VARIOUS ISSUES: BLUETOOTH WILL DISCONNECT, VOICE COMMANDS WILL STOP WORKING, THE CAR WON'T START WHEN I GET IN IT (THE CENTER SCREEN WILL REMAIN BLACK UNTIL I EXIT THE VEHICLE THEN SHUT THE DOOR THEN RE-ENTER IT. IT HAS HAPPENED TWICE FOR ME, WHERE I MOVED MY CAR OUT OF A PARKING SPOT, EXITED THE VEHICLE TO CHECK SOMETHING, THEN THE CAR WAS TOTALLY UNRESPONSIVE AFTER GETTING BACK IN. IT TOOK ME UPWARDS OF 5 MINUTES TO GET THE VEHICLE STARTED AND OUT OF PARK AND INTO DRIVE. LUCKILY, I WAS IN A LOW-TRAFFIC PARKING LOT, BUT IF THIS WAS A BUSY AREA IT COULD HAVE CAUSED A MAJOR ISSUE. THE CENTER DISPLAY HAS BEEN REPLACED IN THIS VEHICLE BEFORE AS WELL. I AM AFRAID THAT MY CAR IS APPROACHING THE INEVITABLE EMMC FAILURE WHERE THE FLASH MEMORY WEARS OUT AFTER TOO MANY WRITE OPERATIONS. *TR

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