NHTSA Complaint #11330508 — 2019 GRAND DESIGN REFLECTION

I HAVE AN UNSAFE AND POTENTIALLY DANGEROUS WIRING PROBLEM ON MY RV. THE HEATER AND THE REFRIGERATOR ARE WIRED ON THE SAME CIRCUIT BREAKER (SPLICED TOGETHER). WHEN THE HEATER TURNS ON, THE FRIDGE POWER FLASHES ON AND OFF FOR A MOMENT UNTIL THE HEATER IS RUNNING NORMALLY. THIS KIND OF SURGE ON THE CIRCUIT IS UNSAFE AND CAN CAUSE DAMAGE TO OTHER ELECTRICAL COMPONENTS AND/OR FIRE. THE CONTROL BOARD FOR THE FRIDGE HAS ALREADY BEEN REPLACED AS PER BISH'S RV. I HAVE NOTIFIED GRAND DESIGN ABOUT THIS IN A SURVEY (04/2019). SHORTLY AFTER THAT, I RECEIVED AN EMAIL FROM [XXX] ASKING ABOUT MY CONCERNS (04/10/2019) I DESCRIBED IN THE SURVEY. I ALSO RECEIVED A PHONE CALL FROM GRAND DESIGN, I BELIEVE ON 04/11/2019. I SPOKE WITH THIS REPRESENTATIVE AND EXPLAINED THE WIRING ISSUE AND TOLD HIM THAT I THOUGHT IT WAS WIRED ON THE SAME CIRCUIT BREAKER. HE INFORMED ME THAT THEY DO NOT WIRE THEIR RV'S IN SUCH A WAY AND STATED THAT, I MUST HAVE BEEN HIT BY LIGHTNING THAT CAUSED THE ISSUE. BISH'S RV TRIED TO GET GRAND DESIGN TO APPROVE THE ELECTRICAL WORK AS WARRANTY. GRAND DESIGN REFUSED TWICE (ON THE SAME DATE OF 05/02/2019). GRAND DESIGN STATED THAT THE HEATER AND FRIDGE DO NOT DRAW MORE THAN 15 AMPS WHILE RUNNING SIMULTANEOUSLY. I BELIEVE THEY ARE FORGETTING THE PEAK AMPERAGE AT START UP THAT IS CAUSING THIS ISSUE. I BELIEVE THIS ISSUE HAS POTENTIAL TO CAUSE SEVERE INJURY AND EVEN DEATH, UNLESS IT IS PROPERLY RESOLVED. IT HAS ALREADY CAUSED A PREMATURE FAILURE OF THE FRIDGE CONTROL BOARD. AS PER THE NATIONAL ELECTRICAL CODE ARTICLE 551 STATES THAT AN RV MUST COMPLY WITH ALL OF THE OTHER REQUIREMENTS IF IT HAS A POWER SOURCE THAT IS 120V, 120/208V, OR 120/240V [551.4]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR