NHTSA Complaint #11330358 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11330358
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	June 20, 2020
Date Filed	June 23, 2020
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE HAD THIS VEHICLE ALMOST 1 YEAR. THE WINDSHIELD GOT A CHIP AND SMALL "SPIDERING" HAPPENED - PHOTO 1. THEN I WAS DRIVING IN THE RAIN AND A ROCK, I'M ASSUMING, DINGED THE WINDSHIELD. DIDN'T NOTICE ANYTHING BUT IT WAS RAINING. THE NEXT MORNING I LOOK AT THE WINDSHIELD AND THERE IS A BIG CRACK - PHOTO 2. TO REPLACE THIS, BECAUSE OF EYESIGHT, IS APPROX. $2000! NO WINDSHIELD SHOULD BE THIS SENSITIVE. THERE IS A PROBLEM!! MY 2 PREVIOUS SUBARUS, 2012 IMPREZA AND 2013 FORESTER WEATHERED ROCK CHIPS LIKE TOTAL TROOPERS! THIS ASCENT, NOT SO MUCH! *TR

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