NHTSA Complaint #11330332 — 2013 BMW 528XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11330332
Vehicle	2013 BMW 528XI
Component	ENGINE
Date of Incident	March 1, 2020
Date Filed	June 23, 2020
Mileage	97,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CAR WAS GIVING THE POWERTRAIN SERVICE MESSAGE, WHILE DRIVING IT WOULD START TO POWER DOWN THE CAR APART OF BUILT IN MECHANISM. TOOK TO BMW DEALERSHIP TO HAVE LOOKED AT. THEY CAME BACK TO ME AND INFORMED ME THAT THE TIMING CHAIN LINKS WERE FOLDING OVER ON ITSELF, AND THE CHAIN WAS CONFIRMED TO HAVE EXCESSIVE PLAY. TIMING CHAIN GUIDES HAVE FAILED, CAUSING EXHAUST CAMSHAFT TO UNSYNC FROM CRANKSHAFT. CAN CAUSE CATASTROPHIC FAILURE IF VALVES CONTACT PISTON. RECOMMENDATION IS TO REPLACE ENTIRE MOTOR AT COST JUST UNDER $15,000. CAR IS UNDER 7 YEARS OLD WITH 98,000 MILES ON IT. WARRANTY WAS "EXTENDED" TO COVER THIS ISSUE IN 2018 OUT TO 7 YEARS, 70,000 MILES. THIS HAS OCCURRED THROUGHOUT SPRING OF 2020. *TR

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