NHTSA Complaint #11330284 — 2015 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11330284
Vehicle	2015 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	June 21, 2020
Date Filed	June 23, 2020
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I OPENED THE REAR DRIVER DOOR, PLACED GROCERIES IN THE BACK SEAT, AND ATTEMPTED TO SHUT THE DOOR. THE DOOR WOULDN'T LATCH SHUT AT THIS POINT. THE LATCH WAS IN THE OPEN POSITION AND I COULD EMULATE THE STRIKING PLATE WITH A SCREWDRIVER AND IT WOULD CLOSE, BUT THERE WASN'T ANY RESISTANCE WHEN SLIDING THE SCREW DRIVER OUT. I SUSPECT THAT SUPPORTING SPRING BROKE. THE DEALERSHIP CONFIRMED THE ISSUE WAS THE DOOR LATCH AND NEITHER THE DEALERSHIP OR FORD CUSTOMER SUPPORT WOULD CONSIDER MY CAR WAS AFFECTED BY THE SAME ISSUE AS MANY OTHER RECALLED FORD VEHICLES BECAUSE THE VIN WAS NOT ASSOCIATED WITH A RECALLED FACTORY. I JUST WANT TO MAKE SURE THAT DUE DILIGENCE IS DONE TO ENSURE THAT THERE IS NOT ANOTHER BATCH OF VEHICLES WITH A SAFETY ISSUE THAT HAS ALREADY BEEN DEEMED WORTHY OF A RECALL. *TR

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