NHTSA Complaint #11330112 — 2019 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11330112
Vehicle	2019 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	March 19, 2019
Date Filed	June 22, 2020
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FEATURE WAS DEFECTIVE WHEN THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT THE FORWARD COLLISION SYSTEM FAILED TO PROVIDE AN ALERT WHEN ANOTHER VEHICLE WAS IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.

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