NHTSA Complaint #11330070 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11330070
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	June 19, 2020
Date Filed	June 22, 2020
Mileage	125,469 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SATURDAY MORNING WENT TO THE STORE. GOT BACK IN MY CAR TURN THE CAR ON PUT THE CAR IN REVERSE AND ALL OF A SUDDEN THE STEERING WILL GOT HARD TO TURN. I CHECK MY DASH AND IT SAID STEERING MALFUNCTION NEED ASSISTANCE. PUT THE CAR BACK IN DRIVE AND PUT THE CAR BACK IN THE PARKING SPOT. TURN THE CAR OFF TURN IT BACK ON THE STEERING WENT BACK TO NORMAL. PULL OUT OF THE PARK SPOT AND AS I PUT MY FOOT ON THE GAS PEDAL THE STEERING MALFUNCTION NEED ASSISTANCE WENT BACK ON. AM CONCERN FOR MY SAFETY AND THE SAFETY OF OTHER AS WELL. *TR

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