NHTSA Complaint #11329590 — 2016 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOYALTY TOYOTA (2000 WALTHALL CENTER DR, CHESTER, VA 23831) AND DIAGNOSED WITH A DEFECTIVE BRAKE ASSEMBLY. THE CONTACT REPLACED THE ABS SYSTEM, THE BRAKE PADS, THE ROTORS AND FOUR TIRES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SEVERAL UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,703.