NHTSA Complaint #11329383 — 2016 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.